1:1 CONSULTING WITH OUR
PARTNERS
Limited to one hour per member at this discounted rate. Additional coaching packages available.
Sean Albertson
With over 20 years of experience as a CX leader across companies ranging from startups to Fortune 200, Sean has been instrumental in transforming customer journeys to reduce effort and foster loyalty. As an international speaker and CX advisor, he leverages advanced tools like text analytics, operational metrics, journey analytics, and AI-driven survey programs to create impactful customer experience strategies.
Jean-Pierre Dumas
J.P. Dumas is a CX powerhouse with 25+ years of experience transforming contact centers into revenue-generating machines. From scaling multi-billion-dollar operations to slashing churn and boosting loyalty, he helps businesses turn "meh" customer experiences into brand-defining moments. As the founder of CX & Growth Strategies, LLC, J.P. partners with organizations to optimize sales, retention, and employee engagement—because happy teams create happy customers (and happy customers drive revenue).Â
Dave Seaton
Dave Seaton is an award-winning consultant, entrepreneur, and founder of Seaton CX—a customer experience consulting firm—helping companies grow profitably by understanding and serving their customers. Creator of the DARMA™ method for customer journey mapping, he’s helped clients transform their customer journeys in diverse industries including healthcare, cybersecurity, telecom, manufacturing, software, nonprofits, and education.
Jason Ten-Pow
Jason Ten-Pow is a leading expert in customer experience (CX) transformation, strategy, and analytics, with over two decades of experience helping Fortune 500 companies like Intel, Deloitte, and Coca-Cola enhance customer relationships and retention strategies. As the founder of ONR and author of the best-selling book *Unbreakable*, Jason has pioneered innovations in CX through his proprietary tools and platforms like bespokeCX, empowering businesses with actionable customer insights and tailored strategies to drive growth and loyalty.