CX ON THE ROCKS
UPCOMING EVENTS
May 6th 12:00 ET
Innovation Foundation: Journey Mapping
Join us to learn about a data-driven guide for call center success!
WITH DAVE SEATON
May 12th 3:00 ET
Monthly Meeting: Ridiculously Easy to Do Business With™
Responding to a new generation of customer wants, needs and expectations.
GUEST SPEAKER: DAVID AVRIN
May 20th 4:00 ET
Innovation Foundation: From Cost Center to Profit Center
Join us to learn about reframing contact centers as growth engines
WITH JP DUMAS
May 21st 2:00 ET
Innovation Foundation: What's Your Path to Value - Better, Faster, or Cheaper?
Together, we’ll dive into cultural behaviors to focus on given your unique blend of Better, Faster, and Cheaper.