UPCOMING EVENTS

April 15th 

4:00 PM ET (1 hr)

SOLUTION SERIES

With Jason Ten-Pow 

The New CX Feedback Playbook:

How AI is Transforming Every Step

This session covers how AI is reshaping the full CX feedback lifecycle, from questionnaire design and fielding through analysis, reporting, and integration into the business. It will address the practical drivers behind the shift, including speed to insights, declining survey response rates, and the tradeoffs leaders face as they supplement traditional feedback with newer approaches.