By Sean Albertson
CX leaders are learning that NPS and CSAT aren’t enough. The real advantage comes from aligning teams, culture and systems around customer impact.
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Starting October 1st, The CX on the ROCKS Collective is moving to Membership focused. The Solution Series are member only events and the newsletter is incomplete. Please sign up to continue to gain access to the community as we grow.
Upcoming Events!
The Solution Series: Your CFO Already Approved Your AI Budget—You Just Don't Know It Yet
With Sean Albertson, Kate Brouse, & Chris Hodges
Wednesday, November 5th @ 12:00 ET
Join us for this week's installment of the Solution Series, where we will focus on AI Budget.
Experience Exchange- November
With The Partners
Tuesday, November 11th @ 5:00 ET
Join us for the November CX on the ROCKS Collective gathering where all Partner Consultants will come together to share what they're seeing right now in their respective industries, from emerging disruptions to enduring trends impacting customer, career, community, and core experiences.
Register Here for the Monthly Meeting
Exciting news! You can now find this community in the new free Kajabi App, where everything, including courses, coaching, and podcasts, now lives in one place.
It’s faster, easier to use, and keeps you connected with better notifications and video playback.
Download the new app today to keep up with everything happening here:
- 📱 Download on iOS
- Android Users - the new Android version is coming in early November! I’ll post again as soon as it’s available.
